When I boot up my computer, [win xp home edition] it switches the printers [Oki 14 ex and Epsom 850] to off line. So when i try to print a document they are spooled but not printed. The printers will not switch back to on line, I merely get an error message. However if I then reboot, the spooled documents are printed out and the printers remain on line. This is an intermittent fault and I cannot pin down the cause. I thought it was the Norton anti-virus which came preinstalled and removed this which seemed to solve the problem for several weeks but it has just started to recur again. The computer is a new hp with celeron 2.8 chip. Does anyone have any suggestions?
I don't know I will try it. Its an intermittent fault and does not always happen, so I may not be able to conclude anything from this. For example everything works fine this morning on boot up with both printers switched on.
The port may be Faulty. It would not be the first, if you Have a ISA slot on the Motherboard a Black slot longer than the White PCI slot and just at the side of them. You can get a ISA parallel port card from PCWorld for £10 this should correct the Problem