printer stops computer

  bowl 23:09 10 Mar 2005

Hi everyone I have just bought a HP Photosmart 7450 printer it works well but if I turn it of when Ihave finished printing it causes the computer to freeze and I have to turn it off and rre start it. I am running w98se hope someone can help thanks

  woodchip 23:12 10 Mar 2005

Sounds like it's the HP connection that Windows is looking for. Is it a USB

  bowl 23:20 10 Mar 2005

Yes woodchip it is USB

  woodchip 23:23 10 Mar 2005

What gives if you just unplug the USB then switch it of

  bowl 23:07 11 Mar 2005

Hi Woodchip have just tried that it all locked up again and had to reset computer

  THE TERMINATOR 23:13 11 Mar 2005

The printer you have is USB2, does your system support this mode?

  THE TERMINATOR 23:15 11 Mar 2005

If not, have you tried to download the latest drivers from hp's web site.

  woodchip 12:54 12 Mar 2005

If you have a Full XP CD NOT a RESTORE DISK! put it in the computer at start/Run type SFC /SCANNOW press enter

  bowl 21:30 12 Mar 2005

Hi Woodchip I have w98se not xp I am going to install the printer onto a laptop later to see if it does the same. To The terminator I will also try to get the latest driver of the HP site thanks Bowl

  bowl 21:31 12 Mar 2005

Also meant to ask how do I tell whish usb I have got Bowl

  bowl 23:40 12 Mar 2005

Have been onto HP site checked my set up and I have the latest driver also been online to a technical person called Pamela who has told me to refresh the usb root hubs by removing them from Device Manager and restarting my computer for it to reinstall them. Will try that after making a restore point first. Will let you all know what happens

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