printer problems

  Eileanbeag 14:48 04 Jan 2010

I have a Dell All in One 926 printr and have been trying to install it on my upgraded Vista to Windows 7 system. I get a problem in that although I install the drivers they are not found. When I try to uninstall the printer from Add/Remove I am told this is not possible as the printer is in use - although it is not even switched on - any help would be appreciated. Dell say the printer iscompatible with Windpows 7

  Technotiger 17:42 04 Jan 2010

Try using click here to do the uninstall, then try the printer software again.

If during the uninstall you get the option to re-start your PC, DO NOT restart, let Revo continue. When you get the option to Select All and to Delete, DO SO, you may get this option a second time, again DO SO. After clicking on Finish, restart your PC.

  Eileanbeag 18:09 04 Jan 2010

Many thanks - sorted!1

  Technotiger 18:39 04 Jan 2010

Grreat, don't forget to Green-tick the thread Resolved!

Happy 2010 ...

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