Printer Problems

  basell 12:03 16 Apr 2004
Locked

O/S ME
Connected new camera to the USB port and everything worked perfectly downloaded photos to the hard drive etc.

Reconnected printer Epson 790 to the USB port and the printer wouldn’t print. Removed all the Epson drivers and software and reinstalled it but still the printer will not print. Any help would be appreciated.

  hugh-265156 12:38 16 Apr 2004

any lights on the printer?

  pj123 13:02 16 Apr 2004

Why do you need to disconnect the printer to download camera pictures?.

  basell 14:47 16 Apr 2004

Hoggyg71
All the correct lights are on the printer as before.

pj123
Because I only have two USB’S one is for Broadband and the other I believed was for any other application.

  hugh-265156 14:51 16 Apr 2004

have you tried the epson support wizard? click printers and follow instructions click here?

also try etalk to get live help from epson click here

  basell 16:24 16 Apr 2004

a

  hugh-265156 16:25 16 Apr 2004

eh?

:-)

  Djohn 16:36 16 Apr 2004

If you are re-installing the Epson software don't forget to disconnect your printer from the PC first. Install the software then connect the printer. j.

  pj123 16:49 16 Apr 2004

Ah, understand. A good option here then is to get a 4 port usb hub. They start from around £6 depending on where you get it. click here

I had the same problem some time ago with my Epson printer and was told by the Epson helpline that I have two options. 1. never switch the printer off (which is what I chose) or 2. always switch the printer on first before the PC. Bearing that in mind it seems that Epson know something about this problem and that's their way round. I must say that since never switching my printer off I have never had any more problems with it.

  basell 18:52 16 Apr 2004

Hoggyg71

Thanks for the Epson help page I sent them an
E-mail and have received a reply which I will try tomorrow.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

AMD Radeon Adrenalin release date, new features, compatible graphics cards

Indie publisher Canongate’s top 10 book covers of 2017

New iMac Pro release date, UK price & specs rumours

Tablettes Amazon Fire : quel modèle choisir ?