Printer freezes

  The Bard 12:20 10 Aug 2005
Locked

I have Windows XP Home, SP2, OE6. When printing e-mails, the printer starts to load the paper and then freezes, trapping the paper inside. Printing from Word etc is ok.

Any ideas?

  pj123 13:06 10 Aug 2005

Can't answer your question but you could try copying them into Word and print from there??

  The Bard 13:17 10 Aug 2005

Yes, but this has only happened recently, no problem previously.

  pj123 17:47 11 Aug 2005

What printer do you have?

  Alan H E 19:57 11 Aug 2005

Why not reinstall printer software?

  The Bard 07:59 12 Aug 2005

The problem only occurs when trying to print e-mails. The 'load' command appears to be ok, as the paper starts to load, but the machine then turns itself off, trapping the start of the paper inside. Printing from other programmes such as Word and even an old DOS programme are ok. The printer is Brother 1250 laser, which has been installed for years.

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