Printer communication

  GM 10:33 17 Jan 2005

I have just set up a HP 6840 wireless/ethernet network printer. Using epson smart panel all the applications work apart from the copy feature. An error message'check printer is installed correctly'. I have uninstalled the epson smart panel/twain software and reinstalled but nothing has changed. HP will not help as they say the printer is working ok and I have not had a reply fronm epson. Anyone got any ideas?

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