printer canon pixma mp970 problem

  teacher lmb 21:55 12 Dec 2014

When I try and print from the pc the black text does not print. All colours print normally. When I print from the copier function, it is fine. I've tried deep clean, but the nozzle sample print shows nothing from the PGBK cartridge. Any ideas/suggestions appreciated!

  SparkyJack 09:36 13 Dec 2014

Check printer settings and printer software on computer.

Craft mode or similar may be set,big so untick.

  SparkyJack 09:40 13 Dec 2014

Also instead ofvusingvthe 'print' command' try this

Withe the document on screen. Press 'Ctrl and 'p' together then print in the printer control/ panel that appears

  teacher lmb 09:31 14 Dec 2014

Thank you for replying. I've tried all the obvious things, and checked the settings, but no change. I'm starting to wonder if it is age!!! It's over 6 years old

  john bunyan 10:55 14 Dec 2014

I had a MP640 with a slightly different problem. I believe there is a separate, red or orange print head that can be taken out, having removed all the ink cartridges. I ran this through lukewarm water till it ran clear and dried it before replacing. May be worth a try.

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