print cartridge-hewlwtt p

  moby58 08:45 01 Nov 2008

my hp all in one is showing error and "no ink levels info available from device"--caertridges changed recently,and when colour is removed blank shows an ink level,when black removed colour doesnt show an ink level...any ideas...faulty colour??they are refills,not original hp ones..thanks!

  Wak 09:27 01 Nov 2008

This could be a silly question but have you replaced the cartridges in their proper places???
Check with the manual.
I have also found that the Ink level doesn't show after the cartridge has been refilled at home. I just make sure that they are refilled BEFORE they run dry.

  moby58 09:54 01 Nov 2008

definately in correct positions..theyve been working for a week.not refilled at home,but bought at "refill shop"

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