Pri Master HDD failed

  markbrace 13:42 12 Nov 2004

whilst using my pc (Packard bell intel celron with win xp) this error message appeared on the monitor:Pri Master HDD failed, after several reboots other message appeared such as:ultra DMA mode-2, S.M.A.R.T. capable but command failed. I asked a software programmer and he stated that the hard drive may be dead. But the PC is still trying to run, and has offered opportunities to startup in DOS safe mode etc and when started in safemode the pc runs system checks then collapses at various points.Would anyone know what the cause and solution to the problem is. Latest message in a windows error message form was: issas.exe unable to locate component This app has failed to start because dnsap1.dll was not found, try reinstalling app to fix prob.
I would be grateful for any help

  hoodlums 13:49 12 Nov 2004

Have you managed to boot up into windows via the safe mode?

What was the last hing you did before this problem started.... load/remove software etc.

  Dorsai 13:51 12 Nov 2004

As your friend has already said, it sounds like the HDD has kicked the bucket. The only way to be sure would be to put it in another PC as a slave drive, and see. But it sounds DOA.

A SMART warning is normally pretty acurate about disk failure. (Sysytem Monitoring And Reporting Technology)

If there is nothing on the disk that is not backed up, or important, you could try a re-format and re-install. But i would not hold up your hopes.

Most HDD seem to come with a 3yr Warranty, so you might be in luck as far as a repalcement goes.

  Fruit Bat /\0/\ 14:18 12 Nov 2004

Hard disk checks before you condem it
click here

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