p.s. I have gone to live help! for assistance but they always tell me the same old methods that don't work!
Also if I click on the 'Troubleshooting' tab I am take to XP's Help & support page where I am then advised:
"To resolve the problem that is causing Device Manager to show an error code for your device, try uninstalling and then reinstalling the device."
The trouble is I don't know *where* to look for the relevant drivers!