Power and memory problem on my laptop

  ciropanika 13:55 11 Jun 2018

Hello, so i have a problem with my Dell alienware laptop. Today the computer wouldnt turn off when i pressed the shut down button the screen went black but the computer instantly turned the screen back on, tried with manual way by holding the turn on button and it had the same result. The second problem (might be connected with the first) the computer a lot of times uses 13 gb of 16 gb memory but im not running any apps or games. So when i run a game the computer is realy slow and the games are unplayable. Does anyone know any tips on what to do, thanks! Oh and the computer is 3 months old.

  Fruit Bat /\0/\ 15:52 11 Jun 2018

Sounds as if some app is running and preventing shutdown. Use Ctrl Alt Del to bring up task manager and see what process is taking up the most CPu cycles and memory.

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