Possible IE Browser Problem ?

  BLUELEN 20:56 25 Oct 2005
Locked

When my father attempts to login to an internet banking site the next page just appears blank. Is this a browser problem or something to do with the banks website? His o/s is xp home.
Thanks

  Jackcoms 21:17 25 Oct 2005

In IE go to Tools; Internet Options.

Check that the Security and Privacy settings are not set higher than the 'Default' level as, if they are, it may prevent the banking sites from loading properly.

  BLUELEN 21:23 25 Oct 2005

Thanks - Apparently he has accessed the site before but this problem does seem to happen now and again with this site and others he has to login for. Could it be anything else as well as the security / privacy settings. Thanks

  Jackcoms 21:29 25 Oct 2005

Problems with the bank's servers?

It does happen from time to time.

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