Possible Bios Problem.

  Sparkly 10:36 23 Jun 2011
Locked
Answered

Had an email this morning from an old friend saying he had a problem with his desktop, the message on the screen reads, RV370SE /N 113-AA31000-100-PC.BIOS 113-PC5000-04 He cannot log on at all. Do you think the PC has come to the end of its working life? I have searched on google for the message but not had any luck, could anyone suggest what to do. Thanks. Windows XP SP3.

  birdface 10:40 23 Jun 2011

Safe mode if it works and restore to a time that it did work.Or last good configuration.

  woodchip 11:38 23 Jun 2011
Answer

Yes just done a check it looks like you need a new Graphic card for you HP Desktop PC

  Sparkly 12:27 23 Jun 2011

Thanks all for the help i will be visiting him at the weekend and will try all of your suggestions. Many thanks will let you know the outcome.

  birdface 13:51 23 Jun 2011

While there check the air vents for dust and fluff.If needing cleaned inside will also nee cleaning.

  robin_x 20:26 23 Jun 2011

Some graphics cards have backup BIOSes?

Check your model. Dunno if it may help, I just stumbled on this fact a few weeks ago and I happened to remember.

graphics card dual backup bios

  Sparkly 09:57 28 Jun 2011

Hi all had a look at the machine over the weekend took another graphics card with me and installed it allso gave it a good blow out to rid it of fluff/dust left it working, had an email this am stating all was still working well and he was a happy bunny, thankks to all for your replyies.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

The City of Los Angeles graphic designer job ad amuses internet

iMac Pro review

Les meilleurs smartphones Android (2018)