Plustek OpticPro 9636T - now shows monochrome

  [DELETED] 17:09 11 Sep 2003
Locked

Scanner when imported via Photoshop Elements produces only monochrome - greyscale or blue - results. No tech support in this country that I can trace but was able to download and open driver (9636t-e.exe) from Plustek.de site. However it had no effect despite re-boot and eventual close down to disconnect and re-connect scanner.
System is W98SE; processor AMD Duron 1300+MHz; 256MB RAM; C: & D: hard drives totalling 42GB. This happened once before but after much trial and error it eventually worked, probably more by good luck than judgement, and has continued to do so until software for Fuji FinePix S304 installed. Any suggestions appreciated!

Naviator

  [DELETED] 23:38 12 Sep 2003

This problem caused by installation of digital camera software which, I assume, partially disabled the scanner driver. When the camera software was uninstalled the scanner reverted to it's normal full colour mode. I now have to figure out how to reinstall the camera gear without affecting the scanner driver!

  [DELETED] 08:52 13 Sep 2003

I would forget the Fuji software, and use a USB XD card reader instead.

Sevendayshop have two models available @ £10 and £15.

click here

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Microsoft Surface Book 2 15in review

Illustrator Amy Grimes on how setting up her own eco-brand led to success with clients too

MacBook Pro keyboard issues and other problems

Test : l’enceinte connectée HomePod d’Apple