Pls help..urgent assistance needed!!!

  julius44 18:55 16 Aug 2008

hello, i have a slight problem, i'm at my friends place on his laptop, it has windows vista...i just tired to download itunes, and picasa, and after clicking on the downloading them and trying to open them the following message comes up 'this link needs to be op
opened with an application, send to:

Hence we are unable to complete the installations..this is very strange and shouldnt be happening..can anyone tell us what to please??

I have a desktop at home and ive never had these problems. pls help!!!

  MAT ALAN 19:07 16 Aug 2008

The error message suggests you have tried to download 64 bit applications instead of XP/vista

  julius44 19:27 16 Aug 2008

Hi Matalan..when u say 64 bit applications what do u mean please?? and how can we resolve this please??? all we have done is just to download picasa/itunes in the normal way. the laptop is windows visa. so what can we do to resolve this please??

  MAT ALAN 20:39 16 Aug 2008

try another download from a different source...

64bit applications will not work on a 32bit which is what you have, bit like putting diesel in a petrol car!!!

Having said that the download from the apple website suggests the same link will work for 32 bit XP/vista and 64 bit Vista so i would for now try a different source...

click here

  ronalddonald 13:08 22 Aug 2008

did ya download the progrmas from????

  jack 14:54 22 Aug 2008

selection from the download site you have selected.
Make sure the version you have selected is Windows XP/Vista

  tullie 19:03 22 Aug 2008

Is this resolved??

  tullie 22:07 24 Aug 2008

Doesent it make you mad when you dont know problem has been resolved.

  jack 08:12 25 Aug 2008

Or even if the questioner understands what they are being advised to do.
I suspect that incomprehensionn has a lot to do with it

  ronalddonald 18:13 01 Sep 2008

he didnt need urgent help as he's disappered vanished into thin air.

  julius44 18:22 01 Sep 2008

Hi really sorry for not replying. Problem is sorted now

This thread is now locked and can not be replied to.

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