I posted a problem l have with mcfee on a new computer, my son installed it and installed mcfeeon a 60 day trial, l always have AVG, mcfee is driving me crazy , had a reply but it did not work so have just had chat on mcfees site . The agent left me with three pages of things to do and l don't understand any of it and as l am not a expert wouldn't attempt them, was just going to tell him this when he closed me down. In brief have mcfee privacy centre and mcfee is in a security centre with Dell's security centre. I have uninstalled mcfee vrus scan but cannot uninstall the others primary the privacy centre as l am not the administrater which l do not understand.Who ca be a administrator, my son put all my details in for me. Big question can l put AVG on, am worried as now have not got much virus stuff protecting the pc. One hour at support and end up with nothing.
He put my name as administrater with a password that l know but when l try to uninstall from add and remove, a small grey screen tell's asks me if l a,. but there is knowhere for me to put yes, then another small window opens on top of the other and you see the box for uninstalling it but this screen is asking me if l want to uninstall and as soon as l click yes the box goes and all l have left on the grey screen is CLOSE have tried to drag it away but it won't. This is worse than all the other stuff from Mcfee. Have downloaded the updates for AVG , mind you it took a day but all l can do with Mcfee is disable the privacy bit from the icon for while l am online but still have two more things on pc of Mc Fees. Am not speaking to my son as he knew l used AVG lol
Can't try restore as he put it in when the new pc arrived and the thought of starting from scratch, but just remberd it was mixed in with Dell's Cd. Also tried in safe mode, don't ever use it as you will never get rid of it. Have disabled it everytime l am online but its still popping up screens for updates or to sell me more. Can't understand why the grey uninstall window comes up from add and remove won't let me sign as l am the administrator, it goes as l click on the option do you want to uninstall , no x at top to just remove it. Am at my wits end , got a new pricy for Dell pc and from first day l have a software that won't go Jill