Please help! Direct Access Component has a problem

  ajar 00:21 29 Jan 2005
Locked

Hi

When I use my DVD/CD drives, I have started to get regular messages saying "Direct Access Component has experienced a problem and needs to shut down" (or words to that effect). No matter whether I send an 'error' message or not, all the icons disappear from my desktop, but the computer keeps running. With Ctrl/Alt/Del I can access the Task Mngr and start programmes through the 'New Task' button, but the computer will not respond to any other commands. After about 7 mins all the icons return as if nothing had happened. Any thoughts? I'm running XP with SP2 and I have Norton System Works components and Microsoft's Antispyware Beta running in the background. Thanks.

  GaT7 02:07 29 Jan 2005

Try click here. G

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