please help acer aspire driving me crazy

  jessicabal1 07:31 09 Aug 2013

ok this is my problem. i bought a used laptop from a pawn shop i didnt want anything fancy i just wanted a cheap laptop that could do a few things until i can afford to buy a brandnew one with all the wingdings. Ive had this laptop for about 7 months. i used to have a overheating problem where my laptop would shutoff by itself but it didnt start doing that until installed a few updates. its weird because after i would do a system restore you know back to a date before i installed it would stop shutting off. so i turned windows updates off completely for a week. . i did some research and found that my model had a known problem of this and in order to be fixed i would have to update the bios.i am very computer illiterate. i didnt know what to do. sooo i keep my computer cooler etc. all of a sudden out the blue my computer stop shutting off. it was still getting very hot but it wouldnt shut off by itself. i was finally able to turn back on windows updates fully update my computer and everything was going fine until bam 2 weeks ago i was removing a virus off of my computer it asked me to restart my computer i did. when i did that it stopped working. all i would get is a black screen with a blinking dash in the upper left corner. i did some research found out how to start my computer in safe mode removed the virus using super antispyware program did a system restore and it started back working again. i cant exactly remember what made me do this but i downloaded the updated bios and ran it. it restarted and now im on it.

its so long because i am really a dummy when it comes to computer stuff. but i am a fast learner if you can explain.i want to give as much background info so you have an idea about what im talking about.

my question is WTF is going on with this thing how to i fix it or get it fixed how will i know that running the new bios worked what can i do to prevent these problems

here is my basic system info

Tech Support Guy System Info Utility version OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10 Processor Count: 2 RAM: 4090 Mb Graphics Card: ATI Mobility Radeon HD 4500 Series, 512 Mb Hard Drives: C: Total - 305142 MB, Free - 107613 MB; Motherboard: Acer, JV50 Antivirus: avast! Antivirus, Updated and Enabled

  onthelimit1 08:23 09 Aug 2013

Well, it sounds to me as though you HAVE got it fixed! Overheating, though, may be caused by a build up of dust around the heat sink that the fan blows through. This can be a bit tricky to deal with on a laptop without a lot of dismantling. Viruses can leave a lot of problems behind (such as the flashing cursor/black screen). I would do a deep scan with the free version of Malwarebytes and also run CCleaner.

The best way to clear the dust is to blow compressed air into the air outlet, but put a paperclip or similar through the air inlet to stop the fan spinning when you do that (the fan motor can act as a generator and screw up the mobo).

  Fruit Bat /\0/\ 09:42 09 Aug 2013

If you had screwed up the BIOS update the laptop would not work at all.

Overheating is usually blocked grills (vacuum) heat sink could also be bocked or fan not running

See This video

  jessicabal1 10:31 09 Aug 2013

ok thanks my fan is blow its just blowing out very hot air. im going to try the air thing. another problem im having. i had to replace my power cord because the inside of the plug was literally burnt now i have a new one and i have to kinda manueveur it to charge.

did i damage something that can be fixed and what can i do\

thanks for all the help

  onthelimit1 10:48 09 Aug 2013

May have damaged the power socket on the laptop. Can be done, but probably be expensive (some are soldered onto the mobo and can be a pig to replace - others are on a wiring harness and are more straightforward. Still needs a full strip of the laptop, though).

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Huawei MateBook X Pro review

8 digital brands that designed custom typefaces to save millions

How to speed up a slow Mac

Comment résoudre des problèmes d’impressions ?