Playing CD's and DVD's

  dobber 1 13:47 13 Feb 2008

I used to be able to play discs on my Acer laptop. Just recently I insert a disc and nothing happens. No error messages, nothing. On conecting to Windows media player 11, the drive shows empty, and prompts to insert a disc. I'm using Vista home premium. Why should it stop like this, any ideas?

  lofty29 14:58 13 Feb 2008

try cleaning drive, otherwise could be laserkaput

  Stuartli 15:02 13 Feb 2008

Unlikely that a laser(s) would need cleaning as they are very well enclosed - try Uninstalling the optical drive in Device Manager and Rebooting.

Windows will Find New Hardware and reinstall the basic CDROM driver which is all tht is required (I'm assuming it's the same for Vista as for XP).

Otherwise, as suggested, either the CD or DVD laser (or both) has gone AWOL.

  dobber 1 16:35 13 Feb 2008

Thanks guys, I tried the uninstall and I've the same problem. I wouldn't mind but it has hardly been used for playback. I've used it mainly with a programme called Music collector by Collectz. Where a CD is scanned and the details i.e Cover, track details, title, artist ect. are listed so as to have a record of ones CD collection. When I now insert a CD in the drive there is no information on show because there is a scan error.

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