Philips GoGear Raga MP3 player

  the hick 20:36 20 Jan 2010

Just bought the above, but would not instal software from the player, so downloaded software, and now OK on one of our PC's. However, on the second PC, I installed the downloaded software, but the player is not 'seen' on the list in 'My Computer'. That PC gives message, 'Found new hardware', seems to look for a CD, then get message' Problems encountered..'. Most perplexing, any advice please? The manual says it should be simple!

  howard64 09:45 22 Jan 2010

try starting in safe mode and see if that works

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