persistant found new hard ware------

  jack 10:07 15 Jan 2008

..cannot install or may not work warning.
This refers to an Epson R300 printer.
I have recently reinstalled the printer driver following all the correct procedures following the 'mythical paper jam' problem
The printer actually works all the while the computer is telling me it has found new hardware/cannot install it /may not work.
So what is it really trying to tell me?

XP Pro

  aine 15:51 15 Jan 2008

Go into safe mode,put another USB device into the system, your hardware mngr, should then forget the printer. You can remove the new hardware in the correct manner and all should be okay. It worked for me running Vista.

  T0SH 16:12 15 Jan 2008

MS KB article No 298370

has the how to fix this problem

click here?

If this link gets you to a page saying it cant find the article you are looking for typing 298370 into the search will get you there

Cheers HC

  woodchip 16:41 15 Jan 2008

When the Wizard pops up try directing it to the Epson CD in the drive

  jack 16:55 15 Jan 2008

Thanks TOSH
Have printed the page will poke later

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