pc wont start up

  redsusan 08:40 23 Apr 2010

pc wont boot up

Hi, I have bought a Acer Aspire x3300 with Vista.
It has been fine for a couple of weeks , but this morning when i try to turn it on it just keeps re-booting it says configuring update 3 of 3 then shuts down and starts again. i have preeses the f12 key and click to repair but that dident work.
Please help


  birdface 09:26 23 Apr 2010

Try in safe mode.Just keep tapping F8 as the computer starts.
And if it lets you in maybe try a system restore to a time when it was not working.
If using McAfee severe problems with their last update crashed quite a few computers.

  birdface 09:27 23 Apr 2010

Oops when it was working I should have said.

  redsusan 09:45 23 Apr 2010

I have tried system restore but that did not work it seems to be on a loop turning on and of all the time.also i'm not using McAfee i have virgin security.

  birdface 09:58 23 Apr 2010

Maybe try booting up with any external products removed.
Just wondering if fairly new maybe get it fixed under warranty.
It is a bit beyond me but I am sure there that there are others that will be able to help.
A System repair comes to mind but I think you need the original Vista disc for that.

  MAT ALAN 11:49 23 Apr 2010

click here

seems to be a common issue...
the link may help...

  Fruit Bat /\0/\ 16:57 23 Apr 2010

You need to look at Windows Vista's Repair Your Computer options.

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

  redsusan 17:47 23 Apr 2010

Thank you so much, with my heart banging i have managed to re install from the recovery built in to the pc. phew was it scary. this time i have made 3 recovery discs should i ever need to do it again. i know now i should have done that right at the start, but still you live and learn.
Thanks a million

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