PC won't boot. Black screen. HELP!

  rosslewisbrown 11:28 25 May 2017

I plugged in a usb drive which it detected as having a virus. It's done that before with this file on it but i believed it was a false positive and have ignored it many times before.

Moments later Avira detected another suspicious file, this time in temporary files.

I carried on what I was doing but then things started messing up... First I couldn't click on any files in an explorer window but everything else was fine, then it started happening with other Windows, including Avira. Then I couldn't click on the start menu to restart. Nothing was frozen or not responding, it was as if my mouse button wasn't working.

I turned the PC off manually and now when I turn it on nothing happens. Just a black screen, no BIOS or anything. It won't even let me turn it off my holding the power button, it's just dead. No beeps.

I've removed the processor and RAM and put them back, checked cables etc. All seems fine.

Given the virus detection, I'm inclined to think it's not a hardware issue.

I've used a couple of USB rescue disks for viruses with no joy (PC doesn't have disk drive) and also a Windows 10 rescue USB made from my housemate's laptop.

Any help would be greatly appreciated. Thanks.

  Fruit Bat /\0/\ 11:48 25 May 2017

remove mains and battery

press and hold power button for 30 seconds

reconnect mains and see if it will boot.

  rosslewisbrown 11:49 25 May 2017

Thanks for the response. Do you know where I can find the battery? I'm not particularly advanced​

  rosslewisbrown 12:24 25 May 2017

I managed to find the battery and did what you said but there's no chance at all I'm afraid.

  Monkeyface563 13:26 25 May 2017
  1. Disconnect everything
  2. Unplug power
  3. Push 2-3 times the start button to eliminate remaining current
  4. Reconnect everything
  5. Push the start button

try that not saying it's gonna work but its helped me a lot

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Mi Mix 3 UK Review: Xiaomi's Flagship Slides Into The UK

Enter the geometric, gonzo world of Tokyo-based vector artist BloodBros

Apple Maps vs Google Maps

Test : le Mi Mix 3 de Xiaomi