pc wont boot

  KPC 08:20 02 Aug 2003

a mate of mine has recently had a copy of xp put on his machine and yesterday he tried to boot his computer when the following came on his screen in black and white..

something to do with a hardware problem and then

start with
safe mode
safe mode with networking
safe mode with command prompt
last known config
start windows normally

he said he has tried all the options and when he hits enter it brings the win xp start up window...the one with the white strip with blue dots moving left to right and then when you expect the next log on screen, it comes back to the above.....what could be the problem

  [DELETED] 08:28 02 Aug 2003

"what could be the problem"

is probably contained in the error message "something to do with a hardware problem"

It would help if you/your friend could be a bit more specific - the full error messge - some details about the system - whether it's run OK since XP was put on or not has something just been added to the system - etc.

Otherwise, as I'm sure you will appreciate, it's a bit like saying "my car won't start - what's wrong with it" to a mechanic who can't see the car.

  [DELETED] 08:31 02 Aug 2003

When booting up to Win XP you may get a error that reads "Unmountable Boot Volume". This is probably because your boot.ini file is messed up.
So, what do you do about it, panic and try to mount your boot in your computer...... No that is probably not a good idea.

You can boot to the XP cd and when you see the Welcome to setup press the letter R
You will get a dos prompt
Then type "chkdsk /p" without the quotes and hit enter
When that is done type "fixboot" and hit enter
"Y" and enter at the prompt
Then type "exit" and hit enter
The system will now reboot into Windows

If for some reason that don't work for you, you can boot to the recovery console like above and...
Type "chkdsk /r" then enter
When done type "exit" and hit enter.
This will take longer, but the system should boot back into Windows.

  KPC 08:37 02 Aug 2003

ok...thanks and also i will try and get more info, but the problem is that surely if he then tried to do one of the following, it should have booted

  [DELETED] 11:56 02 Aug 2003

"surely if he then tried to do one of the following, it should have booted."

If only things were that easy!

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