Pc trying to close for two hours

  Hetti 15:02 23 Oct 2015
Locked
Answered

My PC would not close down last night I had to crash it, I tried to boot it up this morning, it started with the "closing down sign" so had to crash it again then got it back on after running Dell diagnostics (Which reported everything was fine). PC is working ok but cannot download two updates..... (KB3105216)and (KB890830), thought this might be causing my problem. Is there a way of me installing these updates if windows cannot?

  Fruit Bat /\0/\ 15:44 23 Oct 2015

KB890830 malicious-software-removal-tool click here Update for Internet Explorer Flash Player for Windows 8.1 (KB3105216) click here

Security

  Hetti 16:52 23 Oct 2015

Thanks Fruit Bat /\0/\ When I click on KB890830 links I get............ Malicious Software Removal Tool is not compatible with your system. (KB3105216) is shown as update for win 8,1 I'm running win 10 64 bit. If I don't need them how do I stop win trying to download them please?

  Fruit Bat /\0/\ 17:15 23 Oct 2015
Answer

click here see Prevent Windows Update From Installing Specific Updates and Drivers

  Hetti 18:51 23 Oct 2015

Fruit Bat /\0/\

Thanks I will see how it goes.

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