pc tel modem

  help122 17:25 17 Jan 2006

my laptop has a 56k dial up modem,this is the model PCTEL 2304WT V.9X MDC Modem. when i turn on the laptop and i log on sometimes its comes up with a bubble saying found new hardware and the drivers are already installled for the modem. when i try to reinstall the driver sometimes it installs and says and error occoured

  Graham ® 17:37 17 Jan 2006

Boot into Safe Mode (this is often done by tapping F8 as the boot starts).

Locate the modem in Device Manager and uninstall it.

Re-boot, and Windows should find the modem and the drivers and re-install.

  help122 17:47 17 Jan 2006

no its not that iv even reinstaled windows and nothing has changed

  Graham ® 17:50 17 Jan 2006

I deduce the modem is faulty.

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