pc slow to turn off, Chrome slow to load

  Ackroyd 11:31 09 Dec 2015

My 18-month-old Dell Inspiron pc, running Windows 10, has suddenly become very slow to turn off, like about 10 minutes. It loads as quickly as before.

Before this occurred, for about a week Chrome had become very slow to load - about 20 mins - while there was no such problem with Firefox. I am in a slow area for broadband, and neighbours have been complaining of particularly slow speeds recently.

I ran a McAfee quick scan and nothing bad was found. I tried to run the free versions of Malware Bytes and Spybot but these persistently would not load. I tried to uninstall Chrome but could not - nor could I uninstall any other programme.

Any ideas?

Many thanks, Ackroyd

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