PC restart / shut down issue

  XMark1 17:10 31 Jan 2018

I am recently unable to restart or shut down my pc. I tried to reset the pc and waited though no restart, i thought perhaps the reset might force the pc to restart though it did not, and possibly by resetting the pc that it might fix the issue. So unable to do a reset.

I have also installed a security software and carried out a full system scan, nothing malicious found. Thought I would try this to see if it might find something that Windows Defender did not.

Any ideas?

Thank you for reading and hope to hear.

  Fruit Bat /\0/\ 10:09 01 Feb 2018

Disable fastboot see here

  XMark1 13:19 01 Feb 2018

Thank you for your response Fruit Bat. I have tried WIN + R etc and this has not worked. I have also copied and pasted the command provided into Command Prompt. It read - The boot configuration data store could not be opened. Access is denied.

Any more ideas?

  Govan1x 14:40 01 Feb 2018

Maybe try sfc /scannow using cmd as administrator to see if it finds and fixes any problems.

It will give you something to try till Fruit Bat /\0/\ gets back to you.

  XMark1 17:38 01 Feb 2018

Thank you for your reply Govan. I tried what you mentioned in cmd and it says - You must be an administrator running a console session in order to use the sfc utility. I am not sure how to get into administrator mode.

What is Markdown?

Markdown lets you add more formatting to your post. Simply type in your post and it will display as written.

If you wish to add bold or italic characters, add a hyperlink to another website, a heading or a horizontal line, simply use the relevent icons above the text input field.

A preview of your post will appear in the grey box below. If you make a change and you're not happy, simply press the back arrow icon to undo.

Post a Reply


Elsewhere on IDG sites

Microsoft Surface Book 2 15in review

Iglooghost's hyper new music video gives a mutant take on Monument Valley

The best Amazon Prime Day Apple deals 2018

Comment ajouter de la musique à une présentation Google Slides ?