PC regularly crashing

  LaserSailor 13:31 27 Nov 2006

I am running XP Home with a Belkin wireless router and my PC frequently crashes for no apparent reason. When I report the error to Microsoft it suggests a driver conflict BUT when I check the driver reports they are all ok. I wonder if it is the router since there is no set patten / programme of when the crashes occur but the other pc's on my network are all fine and run XP. I cannot find a Belkin driver for my model on their site. Is there anything straightforward I can try apart from taking it to Mr "that'll cost you £25 to start with and a three weeks wait" fix it shop ?


  €dstowe 13:35 27 Nov 2006

Can you give some information of what happens when it crashes? Does it just die? Do you get a blue screen? Does it freeze?

  LaserSailor 17:55 27 Nov 2006

It reboots - I did have it set to show a blue screen but I don't understand what it is telling me.

  BIG Ben strikes 10 again! 18:02 27 Nov 2006

Right click "My Computer", then click "Manage". On the left click "Event Viewer" and open the node which says "System", Look for any Red Crosses and click on the error then post back what they say.

Also you could do this in the Application node too.

  LaserSailor 20:40 27 Nov 2006

Wow ! Loads of red crosses - made up of the following:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 27/11/2006
Time: 15:26:30
The Bonjour Service service hung on starting.

Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 26/11/2006
Time: 14:32:30

The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 18/11/2006
Time: 10:09:05

The klif service failed to start due to the following error:
The system cannot find the file specified.

  LaserSailor 20:44 27 Nov 2006

In Application viewer there are quite a few and there are various messages:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 19/11/2006
Time: 21:05:13

Faulting application windowssearch.exe, version, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00001230.

For more information, see Help and Support Center at click here.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 77 69 6e ure win
0018: 64 6f 77 73 73 65 61 72 dowssear
0020: 63 68 2e 65 78 65 20 32 ch.exe 2
0028: 2e 35 2e 31 2e 31 31 31 .5.1.111
0030: 39 20 69 6e 20 6e 74 64 9 in ntd
0038: 6c 6c 2e 64 6c 6c 20 35 ll.dll 5
0040: 2e 31 2e 32 36 30 30 2e .1.2600.
0048: 32 31 38 30 20 61 74 20 2180 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 30 31 32 33 30 0d 0001230.
0060: 0a .


Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 18/11/2006
Time: 09:46:23

The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at click here.


Failed extract of third-party root list from auto update cab at: <click here> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

When (not if) it crashes again - I'll go straight to this tool and see if there is any patten.

Many thanks for your time.

  BIG Ben strikes 10 again! 17:10 28 Nov 2006

I think perhaps the next step forward is to do a Windows Repair Installation of your operating system. Failing this, I’m thinking it could be a hardware problem such as CPU over heating.

Do you have your Windows Installation CD and Certificate Of Authenticity (Microsoft sticker on side or back of computer)?

If so, Place the CD into the CD Drive and restart your computer. Hit any key when promoted to get you into a Windows Installation setup interface and let the files load. After the files are loaded you are asked what you would like to do, Hit the Install Windows option (Not Recovery Console). It should after a few moments tell you that Windows is already installed. It should say something like “To repair windows hit R”. Do this and let Windows install from there. Along the way you will be prompted to enter a Product Key, this is found on the Certificate of Authenticity. Everything should be self explanatory from there.

Your settings, files and programs will all be the same, it’s only the Windows files that are being replaced. Remember to install all the latest updated.

Hope this helps and Good Luck.

  LaserSailor 17:17 28 Nov 2006

Many thanks - I'll give it a go on the weekend and report back.

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