My XP Pro PC refuses to boot in to XP it gets so far and then stops, the hard disk light stays lit, I've tried to go in using safe mode but it just gets stuck, it gets as far as system file mup.sys . Has my hard disk died, or can it be recovered from the XP install CD ?
This PC was working fine this morning but died while doing a windows update from the web site.
Start the computer with the boot disks or Windows CDROM After the Welcome to Setup dialog box appears, press R to repair, and then press C to start Recovery console. Choose install Windows and log on as Administrator.
At the command prompt type "disable Mup.sys"
"MUP stands for "Multiple UNC Provider" which assists Windows in locating resources when more than one redirector is on a machine such as "Microsoft Client for Microsoft Networks" and the "Novell Client for Novell Netware". When a connection to a server is requested it does not know if the request is to a Novell server or an NT server. It will start looking for the server with the primary protocol on the primary requestor and then continue looking for the server on each protocol bound to each redirector until the server is found."