PC keeps randomly rebooting W10

  Sparkly 18:00 02 Jan 2017
Locked

Hi all and a happy new year to you over the xmas period my desktop has been randomly rebooting, i have taken a look in Event Viewer and the following is listed regularly, i am hoping maybe someone can shed some light on this. W10 64 bit 16 gig ram

16.20 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

16.21

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 47b01ff3-406f-4a7f-8715-01fdf0e483df.

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {6B3B8D23-FA8D-40B9-8DBD-B950333E2C52} and APPID {4839DDB7-58C2-48F5-8283-E1D1807D0D7D} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. any thanks in advance.

  Secret-Squirrel 19:00 02 Jan 2017

Go to the C:\Windows\Minidump folder and hopefully you'll have a bunch of files there with a dmp extension. Those files contain technical information about the crashes you've been having.

Upload three of the latest files to a sharing site, paste the link here and I'll have a look at them for you.

  Sparkly 19:14 02 Jan 2017

Hi Secret-Squirrel went to C:\Windows\Minidump there are 12 files there each time i double click them to view all i get is Access denied. I click the OK button and notepad is blanc.Can you suggest a sharing site that is good to use? Thanks.

  Secret-Squirrel 19:38 02 Jan 2017

....i double click them......

That won't do anything useful. You need special software to view the technical details those files contain.

Can you suggest a sharing site that is good to use?

Ah, I can't think of any. I'm reluctant to Google it and perhaps suggest something unsuitable or risky. Hopefully another forum member can recommend one for you.

  Sparkly 08:23 03 Jan 2017

Hi Secret-Squirrel sorry for the delay, i have been trying to upload the DMP Files but with no joy. I have tried to upload them to dropbox/my drive but each time it tells me unable to upload files/folder,i can copy them but not paste either, flipping nuisance. hoping someone can suggest something for me to try. Thanks

  Sparkly 08:40 03 Jan 2017

I have just read that if you copy them to a sub folder you have the permissions needed, i have now uploaded them to dropbox and created a link, hope someone can make sence of it.

click here

Thanks

  Secret-Squirrel 10:00 03 Jan 2017

Thanks for those files. Sorry to hear it was such a lot of faff for you.

I've analysed them all but unfortunately they don't pinpoint an exact cause. The particular crash mentioned in your original post is usually caused by a problematic driver in Windows 10 but its name doesn't appear in any of the reports. The file mentioned in the reports is a Windows system file and is unlikely to be the culprit. Something else is causing those pesky crashes.

Below is part of the report from one of your uploaded files. All four are the same. I've highlighted the important bits. I resorted to using Google and searched for the keywords mentioned but no guaranteed fix was found.

Sorry that I wasn't much help on this occasion :(

  Sparkly 10:16 03 Jan 2017

Thanks Secret-Squirrel "Sorry that I wasn't much help on this occasion" dont apologize thank you for taking the time and trying to advise its appreciated. Hope it gets sorted soon its driving me mad. ?:|

  Fruit Bat /\0/\ 17:46 03 Jan 2017

Possibly click here

  Sparkly 19:03 03 Jan 2017

Thanks Fruit Bat /\0/\ this htfix says it is for Windows 8.1/Windows Server 2012 would this apply to W10 64 bit? Thanks.

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