Acer Aspire D250-0DQb ....OS win7 starter
Can any one help; Granddaughter “12” has reset and forgotten her password
on her laptop, is there some way of recovering it or indeed doing a factory reset it was bought on eBay two years ago and was working just fine till a few weeks ago
Allso posted on windows 7 site
The user account referred to should be the hidden Administrator account and, unless this too has been passworded, you should be able to get into this to reset the forgotten password on the user account.