Paintshop doesnt see my scanner

  red dragon 22:43 11 Oct 2003

I am having problems getting paintshop pro 7 to see my mustek 1200UB+. It has worked in the past but since I have done a fresh XP Pro install it doesnt see it.
Any ideas?

Thanks in advance

John S.

  dazzling (work) 00:07 12 Oct 2003

have you reinstalled the scanner drivers?mine wont work without the xp drivers.darren

  Simon_P 02:33 12 Oct 2003

I agree with dazzling (work)you will need to install the specific XP Twain drivers for your scanner.

  red dragon 08:43 12 Oct 2003

I have downloaded and installed the new XP drivers from the mustek site.

This did work with my previous XP install.

The JASC website says its a twain driver problem but these are the same drivers that I used last time!

  thms 11:04 12 Oct 2003

Does xp recognise your scanner.

Go to control panel/scanners and cameras right click on your scanner and select properties then click on test scanner.

If test successful try reinstalling paintshop.

  vinnyT 14:33 12 Oct 2003

If still unsuccessful try asking at the digital workshop (uk dist.) forum, I usually get a prompt answer from them.

click here

Hope this helps.

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