Outlook messages slow to open

  User-7A745D18-AA77-4264-9D17E76CC8A1664E 18:20 21 Nov 2003

When clicking on a message in my inbox, there is a delay (about 2-3 seconds) befor the message is displayed. I can understand this happening when the mssage contains pictures but it also happens when opening text only messages. I still have some messages in my Outlook Express 6 mailbox and thes open straight away.

System is AMD XP2600+ with 512 MB of RAM. OS is Windows XP.

PS. Same happens with messages in 'sent items' folder. Rechecked and messages take about 4 seconds to open.

  A_World_Maker 19:45 21 Nov 2003

how many messages have you got in those boxes.. I use folders off Inbox and Sent as I do in my hard disc.. also allow outlook to compress/archive old messages.. outlook stores messages in a database format and has to uncompress them before showing them, the more messages in the inbox/sent, the more it has to sort before openning...

Thanks for reply.

There are only a few messages in the inbox and even less in 'sent items'.

I use Outlook at work on a much lower spec machine and the messages open instantly, even when there are a lot of them.

  VoG II 22:03 21 Nov 2003

Which version of Outlook please.

Version 2002 with SP2.

Sorry, should have mentioned this in my post.

  VoG II 22:12 21 Nov 2003

Sorry but I should also have asked: is this a stand-alone 'puter or are you on a network using Microsoft Exchange?

It's a stand-alone computer, VoG.

  Jester2K II 20:10 22 Nov 2003

What (if any Anti Virus) do you have?

Hi Jester2K II.

I have NAV 2003. I've had this for some time and I am sure that messages were opening straight away in the past. I did reinstall office XP recently though.

  A_World_Maker 10:08 23 Nov 2003

Check in the email functions 'Tools.... Options'.. that you do not have tracking switched on by default...

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