Outlook hanging

  nethy 19:22 12 Sep 2003

I've got a problem receiving some emails on Outlook/
Send/Receive dialog box pops up to indicate something coming, blue indicator goes up to max to show it is arriving OK..then it hangs.
I eventually have to cancel it.
Any ideas?

  hessajee 21:06 12 Sep 2003

In the Accounts section, go to the properties of your email account. Then in the Servers area, (a tab which is at the top of this window)
check that the details are correct. That there is something like this in the POP3 section:
e.g. pop3.bt.com
And the the SMTP section, like this:
e.g. smtp.bt.com

Also, sometimes the POP3 info goes to the Username section and has a slash after the username. Take the slash out and the POP3 info and just leave the username.

Click on OK. Then try Send/Receive again.

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