open outlook express go to tools at the top click on it select options then the security tab uncheck do not allow attatchments to be saved or opened that could potentially be a virus click apply then ok
If you want to access the attachments you`ve already received (but can`t open or save) simply press the forward button which will open the e-mail and select the file from the attachment bar. You can open & save it from there and then close the e-mail.
Having read, and acted upon, all nine threads on this subject, I am still unable to open a particular attachment. The nearest I have got to it is a box asking me if I want to open the file but, when I hit "open", the box disappears and then, nothing happens.
Am I alone with this ongoing failure. Can someone help please?