outlook express inbox problem

  GrahameY 19:09 06 May 2004
Locked

Please help me . I cannot delete messages from my inbox. Nothing happens when I highlight the subject and press delete. If I drag them to the deleted folder a copy of each email appears there and I can delete them there but the original still stays in the Inbox.

Thanks for your help.

  wildrover 19:16 06 May 2004

the deleted items.dbx folder might be damaged. have a look here click here

  GrahameY 19:23 06 May 2004

I cannot find any .dbx files on my hard disk

  VoG II 19:45 06 May 2004

Have you enabled searching for hidden files and folders?

Should be in

C:\Documents and Settings\<User>\Local
Settings\Application Data\Identities\{GUID}\\Microsoft Outlook Express

in XP or in

C:\Windows\Application Data\Outlook Express\{GUID}\Microsoft Outlook Express

in earlier Windows

The "{GUID}" bit is the Global Unique Identifier, a long string of characters unique to your PC.

  GrahameY 14:38 07 May 2004

Thanks - I have found the .dbx file and deleted it but it has not solved the problem. Any more ideas?

  johnnyrocker 14:40 07 May 2004

uninstall/reinstall the account (will not affect your folders)

johnny.

  GrahameY 14:47 07 May 2004

Thanks for all your help. I solved it by deleting both inbox.dbx and deleted items.dbx. When I restarted OE it worked.

Thanks again

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