Outlook Express email help please

  barrydol 07:10 18 Oct 2005
Locked

I've just set up an additional email account on OE following all the steps provided by NTL. I then created a new identity. However although I can send mail I can't recieve mail with this new account. Thanks.

  Diodorus Siculus 08:00 18 Oct 2005

What happens that you cannot recieve mail? Do you get any errors? Time outs?

  barrydol 08:03 18 Oct 2005

Sorry for delay, at work now. Nothing happens. If I send mail to the new account it just doesn't appear.

  Diodorus Siculus 08:05 18 Oct 2005

All I can suggest is that you double check all settings:

outgoing smtp server

incoming server - username - password

the address to which you are sending mail

  barrydol 08:22 18 Oct 2005

Done all that a few times now, cheers anyway. I'll contact NTL.

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