outlook express and email attachments

  [DELETED] 21:42 10 Nov 2003

How is it that some attachements on my e-mails are greyed out and I can't open or save them yet some are ok?

  [DELETED] 21:50 10 Nov 2003

what sort of files are you receiving? that you can't open?

  [DELETED] 21:54 10 Nov 2003

Just standard files like xls and doc. i use a hotmail account thru msn and they open there but when i try in oe6 they are greyed out. This query can from a friend who also has the same problem. what makes oe grey out attachments?

  [DELETED] 22:07 10 Nov 2003

If I'm trying to open file attachments to which I don't have the originating program ie say a word perfect file but I only have Word - surely I can still save the file to my hard drive to then copy it to floppy to put on a machine that has word perfect. Surely oe6 wouldn't bar me from saving attachments if I don't have a file association?

  [DELETED] 22:31 10 Nov 2003

Go to Tools - Options - Security

If the box marked "Do not open attachments etc etc..." is ticked - then untick it, and all will be well.

Restart OE after you change the setting.

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