Outlook Express 6.0 wont log on

  Halmer 21:29 11 Nov 2003
Locked

I have signed up with Tiscali on my lad's PC.

It logs on to the net OK but when I load outlook express I get a Window with my user name and password which just keeps bouncing back every time I hit OK (even though I know that the password and user name is OK).


I spoke to Tiscali who told me to remove the passwird in Tools/Accounts/Mail/Properties and re log on buit it still wont take it. Any ideas anyone please.

It is Win 98 I'm afraid.

  Jester2K II 21:33 11 Nov 2003

Whats the EXACT error message?

  Giggle n' Bits 21:43 11 Nov 2003

No problem for Win 98 !

Ok open Outlook Express and get the connection box to stop asking to connect.

At the top select the Tools Tab, drop down and select the Accounts option.

Make sure you are on the tab in this window box for Mail then highlight the line that is the Tiscalli ISP name (Just a click on it will do)

Select the Properties on the right hand side and then select the Connection tab on this box.

you will see a small oblong box, if Tiscali name isn't in there or you ISP Account name drop down and select it then put a tick in the box that Says "Always connect to this account using" then select Apply and ok exit and go out of Outlook & Internet Explorer.

Go online and then your problem shoul hopefully be sorted.

  Halmer 21:52 11 Nov 2003

I'll have a go and post back with more details re the error mesage if it doesn't work thanks.

  Halmer 22:25 11 Nov 2003

chaps

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