Outlook Express 6 - Import Problem

  William-336251 08:29 17 Jun 2003

I have bought a new laptop running OE6 on Windows XP Home. I want to import my email from the old desktop system which is OE5 on Windows 95.

Having read through a number of the threads here, I have located the files in OE5 and copied them into a folder on the new system.

However, when I try to import the database files into OE6 the first part of the wizard is asking which program I am importing from and the only options for Outlook Express are OE4 and OE6. Selecting either of these obviously doesn't work. I therefore have 2 questions.

Firstly, how do I import when OE5 is not a programme option? Secondly, do I have to delete the existing files from the store location in OE6 first?

If someone has experience of this problem and could provide a step by step guide I'd appreciate it.

  fitshase 09:58 17 Jun 2003

Normally you would have to export the files from OE5 (File\Export), specify a location to export to and then click on OK.

Then, copy the exported files across to your new machine and import them into OE6.

I have heard of a few problems when people copy the files across without exporting them first.



  William-336251 13:54 17 Jun 2003

Thanks but will this solve the problem of not having OE5 as an email program option when using the import wizard?

  Megatyte 14:03 17 Jun 2003

'Export Messages' will only export to another application(e.g. Microsoft Outlook).

The way I normally do it is to create a new folder on the C drive(name it whatever you like, Mail is the obvious one).

Open OE. Click Tools - Options and select the Maintenance tab. Click Store Folder - Change and then browse to your new folder. OK and OK. Close and re-open OE. Your mail will now be in the new folder. Transfer this folder to your new machine and then repeat the above from Open OE.


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