outlook e-mail error

  syl57 08:20 07 Jul 2004

Has anyone got any ideas about outlook e-mail errors
I run windows 98 and have two email sddresses one mine and one my partners.
I can get my emails without any problem but when my partner goes to get his emails there is a box comes up saying
Please enter your user name and password for the following server
joe bloggs
password tiger

these are already in
we have tried deleting them and putting them back in but it still comes up this is annoying as my partner uses his emails for work
Please has any one any ideas

  VoG II 08:39 07 Jul 2004

click here possibly?

  Gingermum 08:57 07 Jul 2004

Check your server setup. Go to TOOLS, ACCOUNTS. Click on the SERVERS tab and check your incoming and outgoing mail is set correctly. You will need to see your ISPs documentation.
Make sure that "Log on using Secure Password Authentication." and "My server requires authentication" are not selected.
Good luck!

  badgery 13:50 07 Jul 2004


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