Outlook 2003 not working for other XP users

  handful 17:33 02 Apr 2005

I have Office 2003 and other users have no problems using Word Excel etc but when they try to use Outlook, Windows tries to go through the configuration process for first use but then fails with the message 'the operation failed due to an installation problem. Restart Outlook and try again. If problem persists please reinstall.' I have tried to repair but this didn't cure the problem. I don't particularly want to uninstall and reinstall and have to set up all the email accounts again. Any ideas? Any help much appreciated.

  BRYNIT 18:40 02 Apr 2005

Not sure how to solve you problem. some one else may be able to help.

To help if you need to remove and reinstall office go to start/all programs/office/office tools/save my settings, this will save all office/outlook setting including e-mail accounts. It will not save passwords.

  handful 18:45 02 Apr 2005

Thanks Brynit. I am happy to reinstall if I need to and can save all my settings...much appreciated

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