outlook 2000 will not open

  paul 16:57 01 Aug 2003

I have outlook 2000 installed. My computer runs on windows 98 se, and is set up for a number of users.......my outlook connection works perfectly, however when i try to open it from my son's account I get an error message saying unable to open the Outlook window.......

he has not tried to use Outlook for months so I have no idea when the fault occured.

  VoG II 17:05 01 Aug 2003
  paul 17:22 01 Aug 2003

Thanks Vog....maybe I am being thick I have followed the instructions on the link you gave me

I get as far as Hkey-current user_ and find the software folder but beyond that there is nothing about windows messaging or profiles anywhere I can find ....so still looking ( and struggling)

  VoG II 17:28 01 Aug 2003

Beyond Software there should be Microsoft and within that Windows Messaging.

  paul 17:33 01 Aug 2003

no double checked 'software' is the end of the link

  paul 12:05 02 Aug 2003


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