OrangeHome Wireless Connections

  CJ12 23:32 11 Oct 2008

I have Orange Home for my broadband connection and have used two different laptops via the wireless connection we have just bought a new lap top and thought it was all going to be fine as before the only difference is this one has Vista rather than XP well the lap top works great but we cant access the internet via wireless connection even though the wireless / broadband shows up it asks for a security key or passphrase... I thought that means the WEP number Key but when I put it in it says its wrong so I tried setting up a network with this computer that didnt work but now I cant find a way to delete the network (Ive never used Vista before )
Any ideas on what I can try etc. much appreciated...

  mgmcc 09:38 12 Oct 2008

Your problem *MAY* be the type of WEP key used:

64-bit WEP uses a key of 5 ASCII characters or 10 Hexadecimal characters.
128-bit WEP uses a key of 13 ASCII characters or 26 Hexadecimal characters.

However, some wireless hardware doesn't like an ASCII key, so normally a Hexadecimal key should be used. Your router may be configured with an ASCII key, but the new Laptop's adapter requires a 'Hex' key - you can tell which the existing key is by the number of characters, 5 or 13 is ASCII and 10 or 26 is Hexadecimal.

ASCII characters are basically all of the characters on your keyboard. The Hexadecimal characters are the numbers "0" to "9" and letters "a" to "f" only, a total of 16 available characters.

If you do have the wrong type of key, you need to go into the router's wireless security settings and set up a new WEP key. Having done so, you then need to remove the existing wireless "profile" in each of the computers and go through the procedure to "Connect" again when a new "profile" will be created - in other words, run the wireless adapter's software, scan for "Available Wireless Networks", find and highlight the one that matches your router's SSID (network name) and select the option to "Connect" to it. You should be prompted to enter any WEP or WPA encryption key and, once "Connected", the wireless adapter should get its IP address by DHCP from the router and you should have network and internet access.

To delete the profile:
In XP, if you're using Windows "Wireless Zero Configuration" to manage your wireless networking, go into the Network Connections folder ("Start > Run", type NCPA.CPL and click OK), right click the Wireless Network Connection, select Properties and then the Wireless Networks tab, where you can highlight and then "Remove" an existing profile.

click here

If you're using third-party software provided with the wireless adapter, there should be a similar option to remove an existing profile.

In Vista, right click "Network" (My Network Places) and select Properties. Click the link at the left to "Manage Wireless Networks" then, in the next window, highlight the "Network" and click the Remove button

click here

  CJ12 13:08 12 Oct 2008

Thank you all sorted now needed to make a new connection its fine now much appreciated.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Samsung Galaxy S9 review

Wacom Cintiq Pro 24 and 32 review – hands-on

When is the next Apple event?

Gmail : comment annuler l’envoi d’un e-mail ?