Orange livebox not listed on available networks ??

  livebox problems 16:40 29 Jul 2008


New to this forum so hello everybody
I have an orange Livebox which works fine with my desktop and 1 laptop
I have an ACER laptop i would also like to connect via wireless but it cannot find the livebox at all (it will find 5 other providers)so its not the wireless card.

The ACER laptop will also work fine if conected directly to the livebox via cable

Phoned orange went through there hopeless card lists and they just fobbed me off saying the laptop is not 128 bit encypted (which it is).

Notes to help
Firewall was off
Anti virus off
Ran install disc
running on sp2 windows home edition

Anybody got any ideas please ??

  Fruit Bat /\0/\ 18:00 29 Jul 2008

Have you put the laptop and livebox in "pairing mode"

You need to put the livebox in pairing mode (press button one the wireless light 5 will flash while its pairing)

Read the livebox help appendix 6

  livebox problems 00:00 30 Jul 2008

Yep done that

The acer laptop does not see the livebox but my other laptop does

The acer laptop connects with a wire but that it


  Papa Goose 10:44 30 Jul 2008

Have you tried unpluging the livebox, then with your laptop turned on and your Wifi modem turhed on, restart the live box and press the 1 button on the back once.

Mine used to play up and this normally sorted it for me

  brundle 10:59 30 Jul 2008

Dupe click here

  livebox problems 13:38 30 Jul 2008

Thanks Brundle
Sorry i knew it was a Dupe after i posted it in the wrong section and could not delete it

  brundle 16:36 30 Jul 2008

No problem, just helps prevent people suggesting things that have already been tried.

  livebox problems 11:48 05 Aug 2008

All sorted now
I had to add a netgear wireless dongle so it must be a fault with the internal wireless card


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