Orange Emails to Hotmail

  SURVEY 13:42 29 Jun 2010
Locked

For over a week all emails that I send from Oarnge (freeserve etc) to hotmail are not arriving. The same problem arose a year or so ago and it appeared that Hotmail was blocking these as they said that Orange carried too much spam and Orange were doing nothing about it. Now the same thing is happening agin. Orange say they are aware of the problem but have no idea how long it will take to get resolved. Just what is wrong with Orange/Hotmail that they cannot sort this out?

  bretsky 17:47 29 Jun 2010

Ah..... I'm glad I'm not the only one having the same problem, I too cannot send to a particular hotmail recipient for the last couple of weeks.

I Have sent loads of emails to her, but none have arrived and like you, I'm with orange and thought because my email address has freeserve in it, hotmail has been blocking them.

I use Thunderbird as my email client with no luck, I then sent her an email via my Orange web mail with no luck. I suggested she sent me an email so I could REPLY to it, so as to avoid typo errors...still no luck!
This is most frustrating as I can receive all her emails with no problem.
I live in hope...........thanks SURVEY.

bretsky ;0)

  SURVEY 19:50 29 Jun 2010

Let's hope that Orange sorts this out. They really are hopeless, knowing that this is ongoing. Customer Service - do they know what it means? As they are aware of it wouldn't it be good PR to let their customers know that there is a problem and they are dealig with it rather than let us waste precious time trying to fathom out what is going on!

  SURVEY 11:49 01 Jul 2010

Had a call from Orange yesterday confirming that they are aware of the problem and hope to get it resolved soon, maybe by the end of the week. However this is not the first time this has happened and I am now using my gmail account to send the majority of my emails and will gradually drop Orange out as quite apart from the highlighted problem, Orange does have an inordinate amount of spam that is not being removed at source.

  bretsky 18:39 08 Jul 2010

Just got my MSGTag notifications through on a couple of emails I sent yesterday to this particular Hotmail address, re Tue, 29/06/[email protected]:47
posting, so maybe just maybe...


bretsky ;0)

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