Opening a web page and it is completely blank-HSBC

  ReyesKing 07:23 22 Jun 2005

. This happens when i go to the HSBC Online banking page, enter my User ID and the pop up box that you enter more details into appears but is blank. Does anyone know what may be wrong, or do they use this facility and are they having teh same problem? thankyou

  webber_man 08:02 22 Jun 2005

What browser are you using? If Firefox try IE. There are a lot of websites that still only work properly with IE - e.g. the national lottery website.

  Mainframe Dinosaur 14:50 22 Jun 2005

I think the problem could be the other way round. I use HSBC online banking and they introduced a check that popups are allowed in IE. Unless they were then it hung like this. I complained to no avail but now use FIREFOX without problems.

  gudgulf 15:05 22 Jun 2005

Do you use the Adblock plugin for Firefox?

I've just logged on to my own HSBC account.The logon pop up is adblockable....what happens with Firefox is that the ad itself is blocked but the pop up still appears.....Only blank.So have a look in the adblock settings (Tools>Adblock>Settings) and make sure HSBC is not listed in the box

  ReyesKing 17:21 22 Jun 2005

Hi thanks for the replies i am using Internet Explorer Version 6.

  woodchip 17:25 22 Jun 2005

I get strait in with Netscape 7.2

  ReyesKing 17:27 22 Jun 2005

Is this similar to Internet explorer? I am considering ditching it and getting something else. Anyone else have IE6 and cannot get in?

  woodchip 18:40 22 Jun 2005
  woodchip 18:42 22 Jun 2005

PS its got it own mail application, but you could continue using Outlook Express

  VoG II 19:06 22 Jun 2005

This thread is now locked and can not be replied to.

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