When I try to open an e-mail attachment they go to "AOL downloads" file when I try to open them they try to open in "WORKS" but I get the message "unable to open file as works doesnot support this format" it opens zip files in PAINT but if the file is a XLS file it trys WORKS with above results. Can anyone help please?
There could be a lot of reasons why this is happening.
Look for the file that you want to open, right click the file and take the option open with. Then select the program you want to open it with. There is also an option that will let you make this the permanent association with by ticking the box.
Hope this helps
Happy New Year
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