I am trying to reinstall Sony Open MG Jukebox but the installation wizard keeps telling me to uninstall an older version -which I OK and it then says that the process is complete and a window saying 'finish' pops up. When I click on this it takes me back to the first window telling me to uninstall the older version, and this continues ad infinitum. Has anyone experienced similar difficulties?
When I follow the software manufacturer's instructions on uninstalling the software, I also have difficulties.
Can anyone help?